Construction firm (AU) · Operations

Business Approval Workflows

Power AutomateDataverse

THE PROBLEM

Want to know if your purchase order was approved? Open three email threads, find the latest reply, hope nobody forwarded it to an out-of-office. At audit time, someone had to reconstruct three years of decisions from inbox archaeology.

THE APPROACH

Every approval - POs, expenses, leave, contracts - now routes through Teams with the same shape: who's waiting, who's responsible, what the SLA is, and one tidy audit log behind it. Approve in one tap from the notification.

Outcome

APPROVAL CYCLE TIME

BEFORE

~3 days

AFTER

<24 hours

-65%

WHAT CHANGED

Approvals went from three days to under one. Month-end close is audit-ready out of the box. Approvers stopped getting paged on weekends about expense reports stuck in someone's inbox.

TECH STACK

Power AutomateApprovals (Teams)Dataverse