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Construction firm (AU) · Operations
Document Processing Automation
THE PROBLEM
Hundreds of invoices, contracts, and site documents landed in a shared inbox every week. Someone had to open every one, work out what it was, type the important numbers into another system, and file the original somewhere they hoped to find it again.
THE APPROACH
An AI pipeline that reads incoming documents like a smart assistant would. It tells an invoice from a contract, pulls out the things that matter (vendor, amount, dates, references), and files it into the right place automatically. A human only ever sees the exceptions.
Outcome
DOCUMENTS PER HOUR
BEFORE
~10 (manual)
AFTER
~200 (automated)
20x throughput
BACKLOG AGE
BEFORE
Days to weeks
AFTER
Same day
cleared
WHAT CHANGED
Throughput went up 20x. The backlog cleared the same day documents arrived. Staff stopped doing paperwork they shouldn't have been doing in the first place.
TECH STACK