Recruitment SaaS (AU) · Sales operations

Sales Report Processing with AI & Sentiment

Power AutomatePower AppsCopilot StudioSharePoint

THE PROBLEM

Sales reps closed deals all day and remembered the details for about 30 minutes. Reports for management were either dashed off the night before review, or never written at all. Sentiment - how the client actually felt about the conversation - never made it into the record.

THE APPROACH

An app the rep can talk to or type into right after a call. The system grabs deal context from the database, runs the rep's notes (or voice transcript) through an AI pipeline for structured summary and sentiment, and drops a polished report into the right SharePoint folder. The rep moves on; the record exists.

Outcome

TIME TO CAPTURE A MEETING

BEFORE

~30 min later (if at all)

AFTER

Voice memo + 60 sec

real-time

REPORTS CAPTURED

BEFORE

Variable

AFTER

~100% of meetings

complete

WHAT CHANGED

Meeting reports went from 'when we have time' to 'within an hour of every call'. Management gets a structured weekly view including sentiment trends, not just deal stages.

TECH STACK

Power AppsPower AutomateCopilot StudioAzure OpenAIAzure SpeechSharePoint