Timesheet & Payroll Reconciliation Copilot

THE PROBLEM

Staff queried payroll and timesheet questions through email and Slack to a small back-office team, who looked the data up by hand. Discrepancies stayed open for days.

THE APPROACH

Copilot Studio agent grounded on the timesheet and payroll data so staff can ask their own questions ("how many hours did I bill this week?", "what is my expected pay?") and flag discrepancies directly. The agent calls Power Automate flows to resolve and route flags into Dataverse.